How COVID-19 has impacted the UI/UX design market in 2020

The COVID-19 pandemic has impacted nearly every sector in the world. However, with the shift in people’s lives, there are some new opportunities unveiling in the web design industry. Here is how the UI/UX design industry has been impacted by COVID-19.

by Natko Radmilovic - Art Director
How COVID-19 has impacted the UI/UX design market in 2020

How COVID-19 has impacted the UI/UX design market in 2020

Due to the current situation of COVID-19, many businesses have been financially affected on a large scale. Though we don’t know how long the COVID-19 pandemic will last, it’s clear that many businesses will need to adjust to a new reality in which millions of people are self-isolating at home. As long as the brick-and-mortar businesses remain closed, people need to heavily depend on technology in order to meet their needs.

The huge impact of COVID-19 has been witnessed by almost every sector, including the IT sector. However, with the growing demand for websites and mobile apps, there is also an increased demand for proficient UI/UX web designers. Yet, it is still a challenge for experts to meet the growing demands and requirements.
Today in this article, our renowned web designers would like to give you an insight on – how COVID-19 has impacted UI/UX design market in 2020. So, let’s have a look:
Impact of COVID-19 on the UI/UX design industry

1. The major shift in markets

During this pandemic, the markets have witnessed some major shifts. What’s critical for businesses is to take note of these shifts, to manage their businesses better. Around half of the designing agencies faced the negative impact of this whole situation, though, big companies were not affected that much in the beginning.
However, as users realised the importance of high-performing apps and websites during the times when they were solely dependent o technology, the demand spiked. The influx of app culture and tendency towards ease of use has increased the demand for improved UI/UX design and gradually increased the demand for talented UI/UX designers.

2. Inclination towards e-commerce

There is a big inclination towards e-commerce and those who don’t have a strong e-commerce portal will need to build that out quickly. As a result, we could see a growth in the demand for high-performing UI/UX design.

3. Increased concern for cybersecurity

With increased dependency on technology, businesses and users are now increasingly concerned for cybersecurity. About 6.3% of job postings for software developers/designers ask for cybersecurity skills. It is something that can’t be overlooked, especially if you are trying to launch an e-commerce website.

4. Making it easy for all users

Right now, the focus is on how to make UI/UX design easy-to-use and secure for everyone. UI/UX designers are focused on making things easier for all kinds of users, like how many steps are needed to complete a task like online transactions. The fewer the steps, the better the experience! This is what designers have to focus on, in order to help businesses overcome the tough situation.


UI/UX design is an integral part of our lives – invisible yet obvious. During these times of panic, high-performing UI/UX design can save the day for businesses. The innovative, passionate and zealous designs can help businesses skyrocket once again.
We are Digital Pieces, a proficient agency specialised in website development in Melbourne. We provide full-service creative solutions in UI/UX design. Ask our experienced UI UX designer in Melbourne to discuss and develop a compelling website for your business.

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