Not sure whether to stay with your current Melbourne web design company? Here are signs that you need to make a switch to a new agency. It’s often difficult to know when a service provider isn’t offering real value to your business, especially when they provide an intangible service like marketing where there isn’t a direct financial return on investment. If you’re wondering whether to part ways with your current Melbourne web design company, here are the signs you need to look out for.
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Signs you need a new Melbourne web design company
Not sure whether to stay with your current Melbourne web design company? Here are signs that you need to make a switch to a new agency.
by Jessica Richards - Business Development Manager
You can’t access your website’s backend
Your web design company will have your website’s hosting server, CMS login details and domain registration details and should make sure you also have access. If not, you could be held hostage at a later stage and lose your website altogether. A lack of access also means you’re entirely dependent on them to make any content changes, when doing it yourself would be quicker and easier..
Your website’s release date keeps getting pushed back
Building a website is a major undertaking, and it’s normal for web design companies to encounter delays in the process. If your website design company continually gives you excuses about why your website isn’t ready to go live, you should be concerned about this red flag.
Your website design company relies heavily on templates
A website design template is useful for quickly assembling a strong website foundation. A quality website designer, however, will never present a template-based website to you without changing its design to make it unique and eye-catching. If you feel like your website looks generic and your design company is reluctant to customise it to your needs, they’re trying to take shortcuts.
They dont test anything
Extensive testing before a website goes live will identify and resolve common website problems like dead links or slow-to-load pages. When your website design company tells you your website is ready for public access, it should be perfect and need no further adjustments.
They don’t integrate other marketing efforts
A website doesn’t exist in a vacuum and needs other digital marketing elements to be the most powerful branding and marketing tool for your business. For example, integrating SEO principles will help it rank well in search engines, and using copywriting will ensure that visitors remain engaged when they read the content on the site.
If your website design company isn’t offering you the service you deserve, it’s time to start looking for a great Melbourne web design company like Digital Pieces.